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A Shift in the Life — The Ongoing Story of a Critical Care Nurse
by Matthew Nathan Castens, RN

“Chest Pain at 30,000 Feet”

My days off are never actually days off. When I’m not working at my "real" job in the Cardiovascular ICU recovering patients from open heart surgery, I am on call as a flight nurse. Flight nurses are registered nurses with several years of critical care under their belts. Most flight nurses work on helicopters doing scene responses to major traumas or transporting critical patients between hospitals. Some of us work on special air-ambulance planes transporting patients longer distances than can be reached by chopper.

I work on airplanes. The company I work for charters KingAir 200 twin-engine turboprobs for interstate transports. Usually we fly around the Midwest carrying critical patients between hospitals. Our planes are specially fitted with a small ICU bed and we have all of the monitors, IV pumps and medications that an ICU or emergency department needs -- just in smaller supply.

On this particular sunny day, I received a page to fly from Minneapolis, where I live, to Fargo, North Dakota. We were to pick up a patient to be flown to the VA Medical Center in Minneapolis where he would receive and angiogram and possibly an angioplasty or open-heart surgery. This was a fairly emergent case because the Fargo hospital wasn't able to get rid of his chest pain with medications.

I was excited about going. It had been a while since I had been up in the air. I met my coworker Jesse (all names have been changed), who would be the other RN on the flight. (Jesse and I also work together at the hospital, so I knew we'd have a good time.) All flights have medical crews of at least two people: usually an RN and paramedic, but sometimes two RNs, or an RN and EMT.

We loaded up our gear and had the wheels up right on schedule. I had taken the flight to Fargo many times and knew it like the back of my hand. It was a quick, easy one-hour flight. When we met the ambulance on the tarmac, I got the bed and plane ready while Jesse went to assess the patient, Tony. He was still having chest pain. Normally we would not fly a patient with active chest pain, but since this was previously known and he was flying to Minneapolis because of it, this was not a problem. We was on a nitroglycerine IV drip to help control the pain and we could give him all the morphine we needed to also.

Nitroglycerine (nitro) works by dilating the blood vessels of the body so the heart doesn't have as much volume to pump -- if it doesn't have as much volume to move, it uses less oxygen and helps prevent too much damage. Morphine works in the same way with the added benefits of direct pain control and relaxation.

The nitro was at a fairly low dose -- about 30 micrograms per minute -- so Jesse started to titrate it up. She also gave Tony some morphine. As we taxied for takeoff, I mentioned to the pilots that he was having chest pain and that they should try to keep the cabin altitude as "low" as possible. When a person flies, the increase of altitude lowers the air pressure and the availability of oxygen. Airplane cabins are pressurized to maintain comfort and oxygen supply. Even on jetliners, the cabin altitude can only be kept set at a certain altitude and if that altitude is too high, the lack of oxygen supply will aggravate any preexisting cardiac problems, like Tony’s.

The pilots asked if it was OK to keep the cabin altitude at 5,000 feet. I knew that it was still too high to prevent chest pain, but the only way to lower the cabin altitude further would be to decrease the plane's altitude. If we decreased the plane's altitude then the flight would be longer, thus preventing Tony from receiving fast medical intervention. We decided that a plane altitude of 30,000 feet and a cabin altitude of 5,000 feet would be the best for the patient and we took off.

Just before leaving the ground I phoned ahead to the ambulance dispatch in Minneapolis to give them our ETA. They would send a critical care ambulance with an RN on board to transport Tony to the hospital. The critical care ambulances are set up like our plane -- a mobile intensive care unit.

As we climbed, Tony's chest pain got worse. His nitro drip was up to 100 micrograms (mics, or mcg), which is about midrange dose. We has also given him a total of about 10 mg of morphine to keep his pain tolerable. Jesse and I were concerned, but we knew everything was still under control. Tony’s heart rhythm looked fine and his blood pressure, although still higher than we would have liked, was stable.

All of a sudden, after what seemed like only five minutes in flight we heard the pilots confirm and start their descent! Jesse looked at her watch -- we had only been flying for 30 minutes! The tailwind at 30,000 feet was strong enough to cut the flight in half. This posed a small problem: the ambulance wouldn't be meeting us at the airport for half-an-hour, and Tony needed to get to the hospital as fast as possible. The tailwind worked in his favor, but it would be a moot point if there was no one to pick him up.

I asked the pilot to radio ahead to dispatch to see if they could get the ambulance to the airport faster. They talked for a while and relayed the message. Unfortunately, the ambulance was on another run and wouldn't be available for 30 minutes. Although Jesse and I could manage Tony and his pain just fine for that amount of time, I would have rather used the extra time available to prevent Tony's heart from becoming too damaged.

I spoke to the pilot, "Tell them the patient is having chest pain, and if they can get the ambulance here any faster, that would be great!" The pilot relayed the message.

What no one on the plane knew at the time was this: when dispatch receives a call from a plane that a person is having chest pain they must immediately activate the 9-1-1 system; the scheduled ambulance was canceled and all pandemonium broke loose.

We landed on the tarmac ahead of schedule and taxied to our hanger. The local fire department had been running a practice burn across the road and had two utility trucks on the runway with EMTs at the ready, the local police and sheriff each had a cruiser nearby with officers anxious to help. Everyone had their respective medical equipment in hand and all of the lights were flashing. We didn't know what to think.

As we opened the door, an EMT and police officer ran up the stairs. They stopped when they got inside and looked around...
"This is an air-ambulance!"
"Yes, it is," we replied.
"You're nurses?"; “Yup”.
"Well, heck, you don't need us -- what are we here for?"

After some discussion, we discovered what the communication breakdown actually led to. The local ambulance with its paramedics came screaming up with lights and sirens. Unfortunately, as I mentioned before, the scheduled ambulance had been canceled in favor of 9-1-1. The paramedics were more than willing to transport Tony to the VA hospital, but we were left in a quandary. They only had two paramedics (no nurses), and didn't have an IV pump which Tony needed for the nitro drip. As they kept telling us, they were 9-1-1 paramedics, not critical care transport nurses.

At that point, I didn't care. Tony needed to get to the hospital as soon as possible. As Jesse got Tony ready for his ride, I went over everything I could with the paramedics. They had protocols in place for a patient with active chest pain and morphine. I stopped the nitro IV and instructed them to use nitroglycerin mouth spray constantly to keep Tony's pain and blood pressure under control. The police and fire packed up and left the scene.

We heard later that Tony made it to the hospital just fine. They took him directly for his angioplasty and he had open-heart surgery a couple of days later. Jesse and I learned to never mention our patient's condition to medical dispatch unless we need 9-1-1.

From now on we'll just say we need the ambulance schedule to be altered for the patient's sake.

In the end, it all worked out. Jesse and I smile about it to this day.

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